Legal

Privacy Policy

This policy describes how Coswana handles information collected through this website. It will be expanded as the product develops.

Information we collect

When you request a demo or join early access, we collect the details you submit, such as your name, work email, company, role, company size, current ERP, and the operational problem you describe.

How we use information

We use submitted information to respond to your request, schedule conversations, and understand the operational problems personal care manufacturers face. We do not sell personal information.

Operational data

Coswana is designed to read from systems a customer connects. Any such access would be governed by a separate written agreement covering scope, retention, and security before any connection is made.

Sharing

We share information only with service providers that help us operate this website and communicate with you, and only to the extent needed for that purpose.

Retention

We keep enquiry information for as long as needed to follow up and maintain a record of the conversation, unless you ask us to delete it.

Your choices

You can ask us to correct or delete the information you submitted by contacting hello@coswana.com.

Changes

This policy will be updated as the product and company develop. The effective date will be revised when changes are made.

Last updated September 2026.