FAQ
Common questions about Coswana.
How Coswana relates to your ERP, what it connects to, and how much control your team keeps.
Is Coswana an ERP?
No. Coswana is designed to sit above your existing ERP and operational systems. Your ERP remains the system of record while Coswana provides intelligence, recommendations, and workflow coordination across systems.
What systems does Coswana connect to?
Coswana is designed to work with ERP, email, inventory, procurement, quality, compliance, supplier, and accounting systems.
Does Coswana automatically change purchase orders or production schedules?
Consequential actions are approval aware. Coswana can identify, recommend, and prepare actions while maintaining human control and an audit trail.
Is Coswana only for cosmetics?
Coswana is focused on personal care manufacturing, including skincare, haircare, cosmetics, OTC personal care, and contract or private label manufacturing.
How does Coswana use AI?
AI helps understand emails, documents, operational context, and natural language questions. Deterministic rules are used where strict calculations or compliance decisions are required.
Does Coswana replace our ERP?
No. Coswana complements the ERP by providing the intelligence layer across operational systems.
Who is Coswana best suited for?
Growing personal care manufacturers managing complex supplier, material, production, quality, compliance, and customer workflows.
Stop finding problems after they become urgent.
Give your operations team a system that connects the signals, understands the impact, and helps decide what to do next.